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New Contributor
Posts: 2
Registered: ‎01-26-2019
Accepted Solution

6d won't connect

I have a 6d that the wifi worked great for about a month. Then problems began. The wifi would stop broadcasting and disconnect intermittently.

Now I can't get it to connect at all.

I have an iPad 5th generation and a Google pixel XL phone.

I have reset the wifi settings on the camera multiple times, changed the broadcast said, and uninstalled and reinstalled the camera connect app on both devices. I also updated the firmware to version 1.1.8 from 1.1.6

Now I get consistent signal from the camera, and the wifi seems to connect no problem, but no matter how long I wait, the camera does not connect to the phone.

I've followed the procedures listed elsewhere in these forums, as well as the instructions on The camera connect app. Any help would be greatly appreciated as I need the camera connect to shoot real estate, thanks!
Honored Contributor
Posts: 5,711
Registered: ‎11-13-2012

Re: 6d won't connect

Give Canon a call at 1-800-OK-CANON. I think its weekdays only.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 2
Registered: ‎01-26-2019

Re: 6d won't connect

Thank you
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