09-23-2013 07:17 PM
The face plate on the mode dial of my 6d has fallen off. Best way to get a replacement? Will service center send a new one or will I need to send it in. Still under warranty.
09-24-2013 01:48 PM
Thanks for the reply. I spoke with customer service and they told me I could get a new mode dial cap sent to me for $10 plus shipping. The only way for me to get it without cost would be for me to ship it to them for service and repair under warrenty. Of course shipping to Canon would probably cost at least that, so I will have to decide just what I want to do.
12-10-2013 11:11 AM
Were you able to get a plate and reattach? I have the same issue and concerned with how to replace the entire dial, or just take the plate off new dial and attach to dial on camera.
Seems like nobody at Canon customer service has an answer and tansfers me to the next department.
02-24-2014 05:27 AM
Hi! I am from Malaysia.
My 6D mode dial had also fallen off but I was able to recover it.
Now the part of putting it back as the glue is no longer sticky.
Can anyone advise me if I need to scrape off the double sided tape
on the under side of the mode dial and reapply a new piece of tape
or should I use tiny drop of PVC glue.
This is the worst part of the construction of 6D and I am afraid it may fall off anytime
02-24-2014 10:58 AM
I did have a new mode dial plate sent to me and I was able to reattach it. I applied three very tiny drops of superglue to the underside of the plate and set it in place. I let it be for 24 hrs it seems as good (or better) than new. It was very easy to do - just take care with the glue.
02-24-2014 11:03 AM
If the tape that remains on the dial seems to be attached well enough, then just use some glue over it. If the remaining tape come off easily enough, it would probably be better to remove as much of it as possible, then use a tiny amount of glue to reattach it to the dial.
About a month after replacing the dial plate, I found the old one on the bottom of my camera bag. Now I have an extra!
02-24-2014 11:24 AM
Thanks for the advice.
Guese I will use super glue to reattach it to avoid the agony of
using a camera without a mode dial plate.
In my case, I lost the plate after using the camera in a dinner on Feb 9.
Sending out sos and a friend in Singapore responded but could only
send me a new plate end of the month. Yesterday Feb 23, felt something inside
my shoe..took out the shoe and it was the plate that I had been looking for.