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Occasional Contributor
Posts: 8
Registered: ‎01-13-2020

Re: 6d Mark ii all back buttons stopped working

Not it isn't.
Highlighted
Occasional Contributor
Posts: 8
Registered: ‎01-13-2020

Re: 6d Mark ii all back buttons stopped working

No it isn't.
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New Contributor
Posts: 2
Registered: ‎06-21-2020

Re: 6d Mark ii all back buttons stopped working

Toju, did you get this issue fixed? I was out yesterday in the rain with my Mark II and today when I tried to use it the touch screen doesn't respond. The screen itself is lit up, but the electronic symbol in the bottom left of the screen ("Q") is grayed out. And that is with a lens attached. If I take the lens off, however, the button lights back up and responds to touch again, as do all the electronic symbols on the touch screen. I had thought that maybe the contacts on either the camera or the lens could be dirty or contaminated from the rain so I cleaned them. Still doesn't work. I then attached a lens that stayed home yesterday and never got wet... also still doesn't work.    

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Occasional Contributor
Posts: 8
Registered: ‎01-13-2020

Re: 6d Mark ii all back buttons stopped working

Hi SeanE. Yes I did. Luckily my Mark II was still under warranty so I took it to the service center and had it repaired.
The guy there explained that some component close to the lock switch was loose and all he did was tighten it back. Was fixed in a day.
It's been okay since then.
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New Contributor
Posts: 2
Registered: ‎06-21-2020

Re: 6d Mark ii all back buttons stopped working

Interesting. For me it was condensation that got into the camera. I put my camera in front of a little portable heater I have, and when I checked it an hour later everything worked. I was a little surprised because I had always thought that Canon equipment was really well weather sealed... and it just got rained on, after all. It's not like I threw it into a lake. Anyway, happy to hear that your issue was fixed. Thanks for responding, and good shooting! 

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VIP
Posts: 12,731
Registered: ‎12-07-2012

Re: 6d Mark ii all back buttons stopped working

" I had always thought that Canon equipment was really well weather sealed... "

 

The professional model Canon cameras are really well weather sealed. The regular consumer models, which is what the 6 series is, are not all that tightly made. As a general rule cameras and water do not do well together. You got lucky!

EOS 1DX and 1D Mk IV and several lenses!
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