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6D corrupting every SD card I put in it.

DarylS
Apprentice

My 6D has been working fine until recently. Then a Sandisk 128GB SDXC card I had been using for a year stopped working. OK, card fail that's fine. I bought it on vacation, so it might be a fake or of questionalble origin.

 

I continued using my 6D with a Sandisk 200GB SDXC card. It worked normally for a month or two, and then today the camera said it couldn't read the card. I had left the camera turned on for a week or more and the battery was low. I changed the battery but the card was still unavailable to the camera. I pulled the card, and Lightroom could read it fine. Put the card back in the 6D, tried to format it, and it failed. I couldn't do a low level format becase the controls were frozen while the camera was trying to access the card. And after the format failure Lightroom couldn't read it any more.

 

I tried an older Sandisk 32GB SDHC card that has never let me down, and the camera reported that it couldn't be read as well. So now I had three dead Sandisk cards of various sizes, speeds, origins...

 

My PC couldn't access the cards to reformat them, so I can't even try to update the camera's firmware (it's two versions behind) because the 6D can't read SD cards.

 

Last ditch effort - I pulled out my 6DMKII, and while it was not able to do a quick format, it could do low level formats on the two SDXC cards. The SDHC card is still dead.

 

So now I can use the biggest two of the three cards in the 6D, but can I trust my 6D anymore? Will a firmware update address this problem specifically? There's nothing in the notes to indicate that it will. Could the camera's SD card contacts inside be dirty and not communicating with the cards properly? Are there SD slot cleaning tools available?

 

I should mention that these are micro SD and I'm using two different adapters, all with the same results, so I don't think it's an adapter problem.

1 ACCEPTED SOLUTION

This is the absolute answer: Send your camera to our Factory Service Center to be evaluated. If they determine your camera is in working order, it's not a camera problem. It's a card problem. 

 

You can set up the repair from within your My Canon Account at canon.us/account

 

You can learn about the different maintenance options HERE.

 

If you're not in the USA, you'll need to contact Canon in  your country for service options. Click HERE to find the contact information.

View solution in original post

11 REPLIES 11

"Really? Maybe you can bring some more friends with pitchforks and torches. You've added nothing useful to the conversation."

 

No pitchforks and torches but some more free advice, FW update is unlikely to, or can not, "fix" it. Your next step is to either heed this free advice or seek out Canon USA for a C&C as Stephen advised.

EB
EOS 1DX and 1D Mk IV and less lenses then before!


@ebiggs1 wrote:

"Really? Maybe you can bring some more friends with pitchforks and torches. You've added nothing useful to the conversation."

 

No pitchforks and torches but some more free advice, FW update is unlikely to, or can not, "fix" it. Your next step is to either heed this free advice or seek out Canon USA for a C&C as Stephen advised.


<chuckle!> And please do take Stephen's advice and send the camera in. We all benefit when Canon is profitable. You've already questioned, or even sneered at, the advice of several of this forum's most knowledgeable contributors, so it's unlikely that anything further we can say will be useful.

 

But one good thing should come of it: Canon's cleanings and inspections are very well done. Your camera will probably come back looking and functioning like new. But there's still at best a 50% chance that your micro-SD card will work reliably.

Bob
Philadelphia, Pennsylvania USA
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