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Occasional Contributor
Posts: 8
Registered: ‎04-08-2019

60D turns itself on (even when switch is in the Off position)

My 60D keeps turning itself on. I turn it off and about two or three minutes later it's back on again all by itself -- with the physical power switch in the Off position. The result is that my batteries keep draining down. I thought perhaps it was related to the memory card but it does the same thing with no memory card in. Additionally, when I switched off and took the memory card out it then didn't turn back on. So, once I managed to get it back on, I tried removing the card (causing it to automatically turn off); then, after closing the door to the empty card bay, I flipped the power switch to Off and then back to On and it turned on. So I know none of this is because of the battery, which is charged. It's like the camera has a mind of its own - I keep finding it on with the power switch in the Off postion.

Occasional Contributor
Posts: 8
Registered: ‎04-08-2019

Re: 60D turns itself on (even when switch is in the Off position)

The plot thickens. I turned off "Auto Power Down" and the camera stopped turning itself back on. Just to confirm, I put Auto Power Down back on again set at 2 minutes. Turned off the camera. The camera turns back on 4 minutes later. I set Auto Power Down to 1 minute; it turned back on by itself after 2 minutes. I set Auto Power Down to 4 minutes; the camera turned itself back on after 8 minutes. It seems to be a crazy bug in Auto Power Down that the camera turns itself on at double the time Auto Power Down is set for. But am I the only one ever to have had this happen?? Is anyone from Canon reading this??

Product Expert
Posts: 70
Registered: ‎05-22-2018

Re: 60D turns itself on (even when switch is in the Off position)

Hello jjmarston,

 

Welcome to the Canon Forums and thanks for your post!

This is definitely some unusual behavior as I have never heard of the Auto Power Off feature operating in this manor. 

 

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. We do hope someone is able to assist! However, if this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF

 

One thing I would try is to remove any and all accessories from the camera (except a Canon brand battery) and testing the isolated camera body by itself to see if this unusual behavior continues.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Occasional Contributor
Posts: 8
Registered: ‎04-08-2019

Re: 60D turns itself on (even when switch is in the Off position)

Thanks for the quick reply. There are no accessories on the camera and the batteries are Canon. It's pretty clearly a software glitch. The time it takes to turn the camera back on is precisely double whatever the Auto Power Down is set to. I don't need Auto Power Down so the fix is simply to keep it Off. But if I were Canon I'd look into whether this is a software bug that can be fixed.

Valued Contributor
Posts: 419
Registered: ‎10-18-2016

Re: 60D turns itself on (even when switch is in the Off position)

I personally have 3, EOS 60D's and have never experienced or heard of this issue.  Is it possible to refresh the firmware on your camera in case it has got corrupted?  If the system will let you that would be a simple, free and hopefully effective way to resolve your issue.

"All the beauty of life is made up of light and shadow", Leo Tolstoy
Honored Contributor
Posts: 7,963
Registered: ‎08-13-2015

Re: 60D turns itself on (even when switch is in the Off position)

“hanks for the quick reply. There are no accessories on the camera and the batteries are Canon. It's pretty clearly a software glitch. The time it takes to turn the camera back on is precisely double whatever the Auto Power Down is set to. I don't need Auto Power Down so the fix is simply to keep it Off. But if I were Canon I'd look into whether this is a software bug that can be fixed.”

Software glitch? Maybe. I would suspect a bad card before I start pointing fingers at the firmware. Software tend to have very short gestation periods.

Have you tried a new memory card and resetting the camera?
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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Honored Contributor
Posts: 5,653
Registered: ‎11-13-2012

Re: 60D turns itself on (even when switch is in the Off position)

Try this:"

 

https://seventrumpet.com/resetting-canon-eos-60d-digital-slr-camera/

 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Occasional Contributor
Posts: 8
Registered: ‎04-08-2019

Re: 60D turns itself on (even when switch is in the Off position)

OK but why would resetting to the factory settings solve the problem? It sounds a little bit like being told to shut down and restart my computer irrespective of the specific problem. Not that I have any settings I'm afraid to lose but I don't want to do this if there's not a compelling reason to think this problem will be solved by it. Have you ever encountered the problem I've described?

Occasional Contributor
Posts: 8
Registered: ‎04-08-2019

Re: 60D turns itself on (even when switch is in the Off position)

It does all of what I have described with no memory card in the camera, as well. So it does not seem to be an issue of the memory card.

Occasional Contributor
Posts: 8
Registered: ‎04-08-2019

Re: 60D turns itself on (even when switch is in the Off position)

How can I re-fresh the firmware? Is there such a thing as updating the firmware (I'm thinking it's like the operating system on a computer but maybe that's not a good analogy)?

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