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New Contributor
Posts: 3
Registered: ‎05-01-2015

5Dmk3 shot was green overall in CR2 & jpg

I had one shot from a session come out green, then 12 shots later an image had a black bar across the top 5th of the frame appeared on another shot. The preview on the camera showed the issue on both frames, and the CR2 and JPG both were green on my computer and software. Both images were in the middle of a 3 shot blast. I have had no issue previously. The camera is 8 months old and only has 7,000 shots. I am worried the shutter is going out on the camera.

Anyone else have this issue? How was it solved.

Canon5dmk3 Green Image.pdf

Canon5dmk3 Black bar.jpg

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Reputable Contributor
Posts: 934
Registered: ‎11-14-2012

Re: 5Dmk3 shot was green overall in CR2 & jpg

Second image seems like a shutter issue. In that case you need to send it in.

Did you use flash and high speed sync if you used shutter speed shorter than 1/200?
DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 85/1.8, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
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Honored Contributor
Posts: 5,527
Registered: ‎06-25-2014

Re: 5Dmk3 shot was green overall in CR2 & jpg

It's the first image that puzzles me. The only thing I can think of that might cause that effect is a defective LED floodlight.

Bob
Philadelphia, Pennsylvania USA
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New Contributor
Posts: 3
Registered: ‎05-01-2015

Re: 5Dmk3 shot was green overall in CR2 & jpg

They both were shot with only available light from a constant light source of modeling LED bulbs in a light box. So the green in the one picture makes sense from a defective LED light source. The second image looks like a shutter issue to me. It hasn't happened since and I have shot a couple thousand images hence. I hope it is not going out. My 5D mk3 is less than an year old.

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VIP
Posts: 12,924
Registered: ‎12-07-2012

Re: 5Dmk3 shot was green overall in CR2 & jpg

If it is less than a year old, it is under warranty.  Send it to Canon today with an explanition of the issue.  They can determine if you have a problem.  The green photo is not a faulty camera.  If it were it would be the sensor and not the shutter.  The second does seem to be a shutter issue but it might be to a setting error on your part!

EOS 1DX and 1D Mk IV and several lenses!
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Respected Contributor
Posts: 1,971
Registered: ‎02-26-2015

Re: 5Dmk3 shot was green overall in CR2 & jpg

[ Edited ]

How fast were your shutter speeds?

 

LED lights may pulse enough that you might have had those results if you were using higher shutter speeds.

 

 

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New Contributor
Posts: 3
Registered: ‎05-01-2015

Re: 5Dmk3 shot was green overall in CR2 & jpg

They were both shot available light; 125th Sec, at f/2.8 at ISO 500
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