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New Contributor
Posts: 2
Registered: ‎07-12-2019

5D mark iv remote shutter automatically firing

My newly purchased 5D mark iv is randomly triggering the shutter when a remote shutter is connected with the 3-pin connector.

As long as the cable is connected, it keeps triggering at seemingly random interval. Actually, it does this even when I don't have the remote device at the end of the cable -- just plugging in the cable starts this behavior.

 

I would appreciate it if anyone has a potential solution or hints...

Occasional Contributor
Posts: 20
Registered: ‎04-01-2019

Re: 5D mark iv remote shutter automatically firing

[ Edited ]

Bad or incorrect remote shutter release cable?

New Contributor
Posts: 2
Registered: ‎07-12-2019

Re: 5D mark iv remote shutter automatically firing

Thakns for your comment! I checked the remote with another camera, and you are right, it looks like the bad cable doing it.

I will get a new cable and try.

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