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Occasional Contributor
Posts: 11
Registered: ‎03-28-2019

Re: 5D Mark IV tethering to EOS Utility not working

John, if you reread the original post, I wasn’t “tethering” with the EOS Utility 2 or 3. I was using it to download my shots and saving them to a certain file folder. This worked perfectly with 2 and only occasionally with 3. Unless the settings have changed since I originally posted this, there are settings in the utility to save to a certain folder. I was doing this. It worked for a short time and then my camera locked up.

Tim, the product expert, seemed to think so too as he was trying to help me fix it. His solution didn’t work and I didn’t follow through with him because I found this other round about.
VIP
Posts: 8,587
Registered: ‎11-13-2012

Re: 5D Mark IV tethering to EOS Utility not working

I understood what you were saying and I believe the Preferences screenshot shows what you were looking for. 

3A0DF2F8-577B-41FB-8CA9-113F2A48F2D3.png

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
VIP
Posts: 11,987
Registered: ‎08-13-2015

Re: 5D Mark IV tethering to EOS Utility not working

John,

 

Hmm.  Then they added saving to your computer back to EOSU 3 when shooting remotely.  When EOSU 3 was first released, they had removed that feature, and moved the tethered shooting functionality to DPP4.  I recall the change made a lot of people unhappy.

 

Using the EOS Utility 3 meant saving to the memory card in the camera only.  You were supposed to use Remote Shooting in DPP if you wanted to save to computer folder.  However, DPP4 opens the EOS Utility interface for remote shooting, so the change was really seamless.

 

I wonder if the manual is correct, of if they have added saving to a computer folder when shooting remotely back to the Utility. 

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"Doctor told me to get out and walk, so I bought a Canon."
VIP
Posts: 11,987
Registered: ‎08-13-2015

Re: 5D Mark IV tethering to EOS Utility not working


@pcather wrote:
John, if you reread the original post, I wasn’t “tethering” with the EOS Utility 2 or 3. I was using it to download my shots and saving them to a certain file folder. This worked perfectly with 2 and only occasionally with 3. Unless the settings have changed since I originally posted this, there are settings in the utility to save to a certain folder. I was doing this. It worked for a short time and then my camera locked up.

Tim, the product expert, seemed to think so too as he was trying to help me fix it. His solution didn’t work and I didn’t follow through with him because I found this other round about.

I seem to recall that EOS Utility 3 had saving to a computer when shooting remotely removed.  You could only save to the memory card in the camera.  You had to go through DPP4 to save it to a computer folder, which did not save in the camera.

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"Doctor told me to get out and walk, so I bought a Canon."
VIP
Posts: 8,587
Registered: ‎11-13-2012

Re: 5D Mark IV tethering to EOS Utility not working

Not sure about the past, but the latest camera manual (for 1D X Mark III) specifies EOS Utility.

 

Annotation 2020-02-16 102815.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
VIP
Posts: 11,987
Registered: ‎08-13-2015

Re: 5D Mark IV tethering to EOS Utility not working


@jrhoffman75 wrote:

Not sure about the past, but the latest camera manual (for 1D X Mark III) specifies EOS Utility.

 

Annotation 2020-02-16 102815.jpg


That sounds more llike downloading from the camera's memory card than tethered shooting.

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"Doctor told me to get out and walk, so I bought a Canon."
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