03-28-2019 09:36 PM
I had the perfect system for myself when I had a 5D Mark II. I tethered to EOS Utility; downloading just a JPG. Saved it to a certain folder. That folder in turn was a watched folder in Lightroom automatically bringing the files into Lightroom. A little slow but worked for me without spending any extra money.
Since I've purchased my 5D Mark IV the tethering is not working. It will work for a few shots and then the Camera shows "BUSY" and will not transfer files to the computer. No length of wait time causes it to be "unbusy". I have updated the EOS Utility software and I am using the cable that came with the camera.
03-28-2019 11:39 PM
We are sorry this is the case. Do you mind letting the community know what version of EOS Utility that you are using?
03-29-2019 09:50 PM
We recommend a complete un-installation of the Canon software and then re-install from the web site.
If possible, we also recommend attempting the installation on another machine to see if the issue persists.