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Occasional Contributor
Posts: 15
Registered: ‎01-27-2019

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2

thanks

i "of course" also opened a similiar thread on apple side

from my understanding the way canon shows the dual slot to apple is not compatible

not sure which side should act for compatibility - and thats the main problem why its never solved on those problem

each side is pointing to the other :/

Valued Contributor
Posts: 498
Registered: ‎10-18-2016

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2


@SpiderWoW wrote:

thanks

i "of course" also opened a similiar thread on apple side

from my understanding the way canon shows the dual slot to apple is not compatible

not sure which side should act for compatibility - and thats the main problem why its never solved on those problem

each side is pointing to the other :/


It's actually not that uncommon, especially in the climate of changing standards to improve software security.  We can only wait for the two sides to come up with a solution (hopefully soon) and to work around that.

"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

"I have never been able to enlarge a photograph... I am just interested in the shots" Henri Cartier-Bresson
Honored Contributor
Posts: 5,810
Registered: ‎11-13-2012

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2

Dual slot is not relevant with a Rebel however.

And dual slot 1D X does work with iOS12.
John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Valued Contributor
Posts: 498
Registered: ‎10-18-2016

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2

Good point. Still, I think it is a coding issue unless someone has a specific suggestion. If that is so a workaround while they nut it out seems like the best plan.
"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

"I have never been able to enlarge a photograph... I am just interested in the shots" Henri Cartier-Bresson
Occasional Contributor
Posts: 15
Registered: ‎01-27-2019

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2

i hope so much this is fixed sometime

but my hope vanishes since the problem exists since i have the ipad

Honored Contributor
Posts: 5,810
Registered: ‎11-13-2012

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2

I now have access to my iPad.

 

If I connect the camera via USB to the Lightning connector and turn the camera on, nothing happens, unlike erlier iOS where the Photos app opened.

 

But, if I go to the Photos app on the right hand side of the bottom of the scren it says Import, and if I slect that the images on my dual slot 1D X are imported.

 

Unplug the camera and Import goes away. Reconnect camera and it appears.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Valued Contributor
Posts: 498
Registered: ‎10-18-2016

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2

You're a legend John! {;-)
"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

"I have never been able to enlarge a photograph... I am just interested in the shots" Henri Cartier-Bresson
Honored Contributor
Posts: 5,810
Registered: ‎11-13-2012

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2

We'll have to wait to hear from SpiderWoW to see if it is a unique bug for that particular camera.

 

 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Occasional Contributor
Posts: 15
Registered: ‎01-27-2019

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2

thanks for testing, but...
when i have tried this the import button was NOT showing up
i also opened the photo app manually if it was not opening automatically
and as mentioned the usb device/cam does also not show up in the files app
like other cams / devices do
the 1d might be a different story (for sure software is different)
what ipad / ios are you using ?
Honored Contributor
Posts: 5,810
Registered: ‎11-13-2012

Re: 5D Mark IV firmware 1.2.1: Cannot import pictures from Canon to my iPad Pro 2018 iOS 13.1.2

iOS 13.1.2 on 10.5" Pro. 

Photos doesn't open when camera is connected. 

Camera doesn't show up in Files. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
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