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VIP
Posts: 8,018
Registered: ‎11-13-2012

Re: 5D Mark II EOS utility software

Since you are using Big Sur, did you grant privileges to EOSU?

 

Go to Security & Privacy->Privacy->Files and Folders and see if EOS Utility is there and checkmarked.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Occasional Contributor
Posts: 7
Registered: ‎01-20-2021

Re: 5D Mark II EOS utility software

Its not there, how can I add it?

k

VIP
Posts: 8,018
Registered: ‎11-13-2012

Re: 5D Mark II EOS utility software

[ Edited ]

I would suggest that:

 

1. Go to the support page for the Canon 1D X Mark III for Catalina. 

 

2. Download and install EOS Utility 3.13.10. 

3. Follow any prompts. 

4. Go to security page and see if permissions there. 

That's all I can offer. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Occasional Contributor
Posts: 7
Registered: ‎01-20-2021

Re: 5D Mark II EOS utility software

Thanks. tried those things but no luck.

Which makes me think its the USB socket of the camera.

Asked for a quote to fix it.

Thank you for all the help.

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