5D MK IV serial No issue

[BWDenver]

I just bought a 5D Mk IV from a US dealer and when I tried to register the camera with Conon, I got a message that the Serial No does not match their records.

The number allowed me to download SW and a FEW update, but I still can register the camera. When I bought the camera I avoided sales that indicated they were Gray Marker.

Serial No [Mod Note: Serial Number Removed Per Forum Guidelines]

Any ideas???

Bryan

[BurnUnit]

Do you see the same serial number on the camera body, the box it came in and on the EXIF data from your photos?

[BWDenver]

I geenreally shy away from Gray market items, prefering US products in most things.

Was not looking on saving a buck, but the price seemed right, and a number of other Amazon sites listed their products as Gray, at a significant savings.

At the moment Canon is having issues registering seral No's, I called them today.  If it's a gray market camera it's going back.

Most if my shooting these days are birds.  This weekend it's treck south and Sandhill cranes.

Bryan

BWDenver

5D Mk II, 7D Mk II, 5D Mk IV

25-105 f4 L IS

70-200 2.8 L IS III

100 - 400 f4.5~5.6 L IS II

300 2.8 L IS

TC 1.4 III, TC 2 III