11-17-2020 11:28 AM
I will like to know if anyone have the full version of Big Sur OS and EOS Webcam Utility full version working together. If theres any bug or trouble using both together. Thank you
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11-23-2020 05:11 AM - edited 11-23-2020 05:12 AM
Yes, I got it up & running on my MacBook Pro 13" 2017 with Big Sur. Just make sure, that the EOS Utility doesn't run at the same time.
02-17-2021 02:56 PM
Im going to have to try the rosetta- I guess. I have the new M! macbook pro which only comes with big Sur and the new canon R5. I was really hoping to use it as my webcam and am havingno luck. thanks for your ideas
12-29-2020 01:58 PM
FIXED!! EOS utility wasnt working for me either after I dowloaded Big Sur. Instead of using usb-c to usb cable I used usb-c to usb-c cable and it immefiately recognixzed ny canon R6. Hope this helps!
12-30-2020 09:41 AM
01-12-2021 06:01 AM - edited 01-12-2021 09:11 AM
Hi Folks. I hope someone can shed some light.
I installed the webcam utility but all I see is that black EOS Webcam Utility screen.
I do not have any other EOS Utilities running.
I have tried different USB cables.
I have checked the dial to be on camera and the battery is good.
It is like my Macbook is not seeing the camera at all. Any advice?
Thanks a million.
Update:
I have ordered a new Type C male to Micro usb male cable to see if that is my issue.
01-13-2021 10:33 AM
@mjtaljaard wrote:Hi Folks. I hope someone can shed some light.
I installed the webcam utility but all I see is that black EOS Webcam Utility screen.I do not have any other EOS Utilities running.
I have tried different USB cables.I have checked the dial to be on camera and the battery is good.
It is like my Macbook is not seeing the camera at all. Any advice?
Thanks a million.
Update:
I have ordered a new Type C male to Micro usb male cable to see if that is my issue.
Please let me know how this goes for you. My issue is similar. It's hit and miss, though. It will work on MS teams in chrome, but not the app. It works in zoom app. But it doesn't always work. It might work for the first session, then I break for 10 mins, come back and start another meeting, and suddenly I'm getting this screen you attached.
It may be worth noting that I installed the Webcam Utility first, then upgraded to big sur, not really knowing of potential issues. Go me!
01-13-2021 05:05 AM
This software does not run under MacOS Big software on my Mac. You may find this entry in system.log as an explanation why:
iMac com.apple.xpc.launchd[1] (com.canon.usa.EOSWebcamUtility): This service is defined to be constantly running and is inherently inefficient.
Uninstalling and reinstalling does not solve the problem.
01-13-2021 06:25 AM
01-13-2021 06:41 AM
@wivibi
My problem is that my laptop doesn't even see / recognise my camera to start with.
Even in Preview, I cannot see the camera to import photos.
So, even trying to test the camera in chrome at https://webcamtests.com/ is impossible. Same with all applications, I just get the black screen I shared above.
I am using a hub as I do not have a type C to micro-usb cable. Thinking that might be the issue? I ordered a type C cable yesterday.
01-13-2021 10:39 AM
01-13-2021 04:04 PM
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
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