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New Contributor
Posts: 3
Registered: ‎07-06-2014
Accepted Solution

built in flash doesn´t pop up

Hello, I have an EOS Rebel XS camera. The built in flash isn´t opening and teh follow message appear:

" Error 05     The built-in flash´s auto pop-up was obstructed. Turn de power switch to <OFF> and <ON> again."

I´ve tryed several times with no results. Is there something else I could do before taking the camera to the Service?

Thanks a lot!

Pedro

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Occasional Contributor
Posts: 5
Registered: ‎07-06-2014

Re: built in flash doesn´t pop up

I had an XTI once with the SAME issue,, all I did was reach my finger around front and FLIP!  Problem solved!

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Esteemed Contributor
Posts: 3,849
Registered: ‎06-11-2013

Re: built in flash doesn´t pop up

The pop-up flash has a tiny catch-hook which holds it down.  When the camera (or a manual operation) wants to pop it up, a solenoid release the catch-hook and the spring should pop it up.

 

You shoul hear the clicking sound of the solenoid releasing the catch a few times before the camera gives up and displays the error message.

 

It means the pop-up flash is jammed... possibly a bit of dust, sand, or gunk is gumming it up so it can't flip up.

 

Using your fingers, gently pull up on the flash either while pressing the flash pop-up button or just pressing the shutter button in a sitaution where the camera would call for flash.

 

Once opened, you can use a bit of compressed air on the hinge points to see if you can clear the problem.  You'll probably notice the hinge is stiff and doesn't pop-up on its own.  

 

I have seen suggestions to use WD40 -- but frankly wouldn't get that stuff near my camera.  If there is gunk, you could use denatured alcohold to dissolve whatever is gumming up the works.  The advantage of the alcohol is that it'll evaporate on its own. 

 

Tim Campbell
5D III, 5D IV, 60Da
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New Contributor
Posts: 3
Registered: ‎07-06-2014

Re: built in flash doesn´t pop up

Thanks a lot for your answer!

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New Contributor
Posts: 3
Registered: ‎07-06-2014

Re: built in flash doesn´t pop up

Tim,

 

Thanks a lot for your detailed and helpful answer. I tryed it and it worked!

Thanks again!

Pedro

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New Contributor
Posts: 1
Registered: ‎11-04-2018

Re: built in flash doesn´t pop up

I know its a long time since you posted, but I just applied your solution and it worked on my Canon 80D. Many thanks!!

 

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