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New Contributor
Posts: 1
Registered: ‎04-01-2016

T5i Video stopped working - LCD frozen

Yesterday my T5i was working perfectly.  Today I pulled it out and selected video and the screen displayed a colorful static.  

 

The whole camera froze up and I couldn't do anything on it.  Once I took the battery out, I was able to turn it to still camera mode and take pictures.  But when I turned to video it froze again.  

 

I reset all the settings I could find and when I tried again this is the screen I got.  The touchscreen settings still worked, but it would not display an image or actually record.  I get the same colored static if I try to go to live mode in the still camera setting.

 


Any ideas on how to fix this?

IMG_0872.JPG

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Posts: 10,385
Registered: ‎08-13-2015

Re: T5i Video stopped working - LCD frozen

I suggest that you contact Canon service.

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