10-26-2013 09:42 PM
I am on vacation - first day of vacation - and my Canon Rebel T4i froze completely. None of the buttons respond and when I connect the camera to my laptop, the camera is not recognized.
I tried taking out the card and battery and restarting it. Nothing works.
I called the support line and they are closed on the weekends.
10-26-2013 09:44 PM - last edited on 10-26-2013 10:01 PM by Danny
Downloading a software update doesn't help when my camera is not responding to anything.
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10-27-2013 12:31 PM
I guess I was fortunate as removing the battery and re-installing fixed it for me. One other possibility may be to remove the lense and then remove the batter and re-install it again. I had noticed earlier that my red light flashes on me with lense changes. Probably not related but worth a try since removing the battery didn't work by itself.
10-27-2013 08:12 PM
I would recommend updating your firmware, see below.
05-21-2014 09:23 PM
05-26-2014 02:52 PM
Have you the latest firmware update? If so I would recommend calling Canons customer support and begin the process of having your camera issue corrected, particularly if it is still under warranty. if it is not under the factory warranty and you purchased it with a major credit card you may have an extra year warranty through your credit card company. I have a VISA and when my SD1000 Point and shoot failed a week after my factory warranty expired I simply registered it with VISA sent it in to Canon for repair. I paid the bill and sent VISA the reciept and was reimuursed the full cost of the repair.
05-26-2014 02:56 PM
Go here and follow the directions. Hope it works.