04-20-2019 11:25 PM - edited 04-20-2019 11:31 PM
I have an older T4i and I've never did a software update. I downloaded the update and followed the instructions to update the camera. However I keep getting the error message the camera cannot find the file. I'm not sure what else to do. I made sure the file was copied to the main folder and not the sub folders. I also made sure to use a fresh full battery.
04-21-2019 09:47 AM - edited 04-21-2019 09:48 AM
What version FW are you runnning now? (1.0.4)?
Barring some unknown hardware issue, the common reasons for FW upgrade failure are:
File not placed in the "root" directory of the memory card
Card was formatted in another device, (not the camera).
After extracting the .zip. put "CCF13105.FIR" in the root directory of the card, not in a subfolder.
Re-format the card in the camera, and then copy the file to the card without making changes. Follow the steps outlined in the instructions.
05-15-2019 07:53 AM
Please give us more details of what you are exactly doing when that happens, and what accessories you are using: Card, lens, etc.
Does it also happen with another lens and another memory card?
It shouldn't happen indeed, but just to discard there is something else working wrong instead your camera.
05-15-2019 09:59 AM
If your camera was working as you wanted it to, you do not need to update the FW. When you do a FW update you should have a reason to.
05-15-2019 12:19 PM
Follow Shadow's instructions. Format the card and then put the extracted file in the root directory. And most importantly make sure that you start with a freshly charged battery in the camera, a power failure during a firmware update can "brick" the camera. For the same reason I wouldn't use an AC adapter during these updates because that will be the one time you will experience a power glitch.
Canon normally provides a good explanation of what is changed in each firmware revision which allows you to decide whether you need to update. Contrast that with a set of studio lights I bought last month which had a recommended firmware update but with absolutely no documentation as to what was being changed or why.
And be happy that Canon isn't like Microsoft or your camera would start automatically updating during a shooting session rendering it temporarily useless or at least terminally slow
05-15-2019 12:26 PM
"And be happy that Canon isn't like Microsoft or your camera would start automatically updating during a shooting session rendering it temporarily useless or at least terminally slow "
Rodger that Rodger. It seems like every time I turn this computer on MS is updating something. If not the OS than Word or Outlook or etc, etc................
In reality most FW updates form Canon just include new lenses or the like. Very little and few new features but sometime there is. Bug fixes for instance. Just make sure you know what the FW is updating. If it is something you don't need or use you don't need to do it.