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New Contributor
Posts: 3
Registered: ‎04-13-2014

T3i won't turn on out of the box

I just bought a Rebel T3i and it won't turn on out of the box.  I've done everything exactly as the directions say, but each time I flip the "on" switch, nothing happens.  I've managed to turn it on but ONLY by flipping the "on" switch, taking out the battery, putting it back in, then flipping the battery door closed (entire sequence with the "on" switch in place).  So far, of all the things I've tried, this is the only thing that works.  Has anyone else had the same thing happen or can help me figure out what might be wrong?  I live in Africa and had the camera brought here with a friend, so unfortunately, just returning it isn't really an option at this point.  Thanks!

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VIP
Posts: 13,066
Registered: ‎12-07-2012

Re: T3i won't turn on out of the box

[ Edited ]

And you are certain the battery is charged before you try?  Smiley Frustrated

Otherwise, returning, or warranty service may be your only options.

EOS 1DX and 1D Mk IV and several lenses!
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New Contributor
Posts: 3
Registered: ‎04-13-2014

Re: T3i won't turn on out of the box

Yes, 100% certain.  I charged the battery over night and the green light was showing on the charger when I woke up.  Thanks.

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Esteemed Contributor
Posts: 3,847
Registered: ‎06-11-2013

Re: T3i won't turn on out of the box

When you were finally able to get the camera to power up, did it prompt you to set the date & time?

 

I'm wondering if the camera was really "new".  

 

Tim Campbell
5D III, 5D IV, 60Da
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New Contributor
Posts: 3
Registered: ‎04-13-2014

Re: T3i won't turn on out of the box

Yep, sure did.  

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