10-31-2014 01:02 PM
I haven't used my camera in about a month and today I turned it on and none of the buttons would work. The screen was just frozen but the "sensor cleaning" icon was flashing. It didn't even turn off. I had to remove the battery. Now, it's stuck on the "off" screen where is says "sensor cleaning". To turn it off, I still have to remove the battery (I have an external battery on it). Help?!
11-01-2014 03:04 PM
"(I have an external battery on it)."
As in a battery grip or a AC adapter? If a battery grip and it is an off-brand get rid of it. Remove it and install a new Canon brand battery. If it is the AC adapter do the same.
09-22-2015 06:41 PM