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New Contributor
Posts: 1
Registered: ‎12-08-2017

T3i Shutter

My T3i isnt taking pictures at anything less than a 35mm. its making the noise as if its trying to close the shutter to take trhe picture and the screen turns black but it just wont capture. any suggestions?

Respected Contributor
Posts: 1,119
Registered: ‎02-06-2013

Re: T3i Shutter

What lens do you have?  Without knowing anything else, it sounds like a cable ribbon inside your zoom lens  had been damaged (by the zooming in and out), preventing proper operation at a certain zoom range.


When the lens can't focus, the camera won't take a picture.  If the ribbon damage  is the case, you need to send the lens in for repair.  Some people buy the part and do it themselves (which is beyond my ability).  You should try another lens to rule out some other reasons.

Diverhank's photos on Flickr
Esteemed Contributor
Posts: 4,712
Registered: ‎02-17-2016

Re: T3i Shutter

What do you mean "less than 35 mm", do you mean the zoom setting on the lens?

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