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New Contributor
Posts: 2
Registered: ‎08-06-2014

Rebel Xsi display stopped working will not take photo

I have had this camera for a few years.  I took it with me and left it covered in the car (hot day) and now the display will not light up and the camera will focus on an object but will not take photo.  

Would heat cause the display to stop working?  What can be done to possibly correct this issue?

Forum Elite
Posts: 14,021
Registered: ‎12-07-2012

Re: Rebel Xsi display stopped working will not take photo

Try a factory reset.

A hot car is a death warrant for a camera or even most electronics.  At the very least, the lub inside can leak all over parts that don't do well with oil on them.

EB
EOS 1DX and 1D Mk IV and several lenses!
Respected Contributor
Posts: 1,005
Registered: ‎10-23-2012

Re: Rebel Xsi display stopped working will not take photo

Luckyclover,

 

If you were to press the MENU button, does the display light up then and show you the menu?

 

If this is a time sensitive-matter, additional support options are available at Contact Us.

 

 

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New Contributor
Posts: 2
Registered: ‎08-20-2014

Re: Rebel Xsi display stopped working will not take photo

how do u do a factroy reset?
New Contributor
Posts: 2
Registered: ‎08-06-2014

Re: Rebel Xsi display stopped working will not take photo

Hi Mike,

Thanks for your reply.

The display quit working all together.  As long as the card is in the camera it will focus but will not snap a photo.

I think I need to send in the camera to have it looked over.  I have no idea who to even send it to.

Respected Contributor
Posts: 1,076
Registered: ‎10-17-2012

Re: Rebel Xsi display stopped working will not take photo

Hello Luckclover,

Since your EOS Rebel XSi needs service, we are glad to assist you at one of our Canon Factory Service Centers.  Through our web site linked to below, you would be able to request and set up service through Canon.

EOS Rebel XSi.

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