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New Contributor
Posts: 1
Registered: ‎01-25-2017

Rebel T6i will not take pictures

This is a crazy issue, my T6i refuses to take pictures. Battery is fully charged, I can use all of the options in the menus, the touch touchscreen works. Everything works as it should until i press the button to capture the picture. I press it and it does nothing. Has anyone seen this before? It also seems like when i put the touchscreen to display the live image on the LCD it goes black. Any help would be great.

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Honored Contributor
Posts: 6,825
Registered: ‎11-13-2012

Re: Rebel T6i will not take pictures

Clear all camera settings and custom functions and see what happens. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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Esteemed Contributor
Posts: 4,106
Registered: ‎02-17-2016

Re: Rebel T6i will not take pictures

Could be a stuck mirror. Take the lens off and use the sensor cleaning function to see if the mirror is swinging out of the way.

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Moderator
Posts: 1,675
Registered: ‎10-25-2012

Re: Rebel T6i will not take pictures

Hi protypejesus!

 

Thanks for reaching out to us! Your issue sounds frustrating, indeed! We'd like to know which lens you're using to try to narrow down the cause of the problem.

 

Like 

 

 

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New Contributor
Posts: 1
Registered: ‎08-20-2018

Re: Rebel T6i will not take pictures

Just got my new camera in July of this year. Used it on vacation and it worked just fine. Yesterday the same thing happened to me. I clicked the shutter button and nothing happened. I was wondering if I should return it.

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Posts: 10,164
Registered: ‎08-13-2015

Re: Rebel T6i will not take pictures


@ouchinadoll wrote:

Just got my new camera in July of this year. Used it on vacation and it worked just fine. Yesterday the same thing happened to me. I clicked the shutter button and nothing happened. I was wondering if I should return it.


Make sure it is not in movie mode.  I advise resetting it back to factory defaults.

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"Doctor told me to get out and walk, so I bought a Canon."
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Honored Contributor
Posts: 6,825
Registered: ‎11-13-2012

Re: Rebel T6i will not take pictures

Battery charged? SD card door shut? Lens on AF? Set it to Green Square A+.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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Posts: 12,888
Registered: ‎12-07-2012

Re: Rebel T6i will not take pictures

[ Edited ]

"Battery charged? SD card door shut? Lens on AF? Set it to Green Square A+"

 

...and a bit more detail,  Smiley Happy

 

Do this, on a nice day put the lens in AF with the switch on the lens. In the menus go to the Tools tab and select Clear all settings, it may be worded a bit differently.  A fully charged battery and a known good SD card. Put the Rebel in Auto mode the green square. Find something with nice contrast outside and take a shot or several.  If it works it is OK if it doesn't it needs service.   Call Canon 1 (800) 652-2666

 

If it works outside on that nice day but doesn't at other times there is a problem with how you do use it, the settings or the conditions.

EOS 1DX and 1D Mk IV and several lenses!
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