06-26-2019 06:24 PM
06-26-2019 08:52 PM
Which video player are you using on the computer? Some of them default to muting the audio until you click to unmute and increase the playback level. Try playing another video file on that computer (download and save something from the web) and open it with the same video player to see whether you have sound setting issues with your PC.
Rodger
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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