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Occasional Contributor
Posts: 6
Registered: ‎12-29-2019

Rebel SL2 shutter

Hello,
Looking for some help with my shutter. I've reset all my settings to try and fix the problem but no luck. When in picture taking mode, the shutter simply will not take a picture no matter what the camera is set to (auto, manual, whatever) but the touch shutter by touching the screen works. Also whenever I turn on the camera it takes a picture on its own, but the screen remains black until I push the shutter button.
VIP
Posts: 13,802
Registered: ‎12-07-2012

Re: Rebel SL2 shutter

Reset the camera to factory settings.  Menus, tools, clear all settings and also clear all custom settings. Put the SL2 in P mode and try again. Lens switch on AF.

EB
EOS 1DX and 1D Mk IV and several lenses!
VIP
Posts: 11,433
Registered: ‎08-13-2015

Re: Rebel SL2 shutter

[ Edited ]

@Mightyalpaca wrote:
Hello,
Looking for some help with my shutter. I've reset all my settings to try and fix the problem but no luck. When in picture taking mode, the shutter simply will not take a picture no matter what the camera is set to (auto, manual, whatever) but the touch shutter by touching the screen works. Also whenever I turn on the camera it takes a picture on its own, but the screen remains black until I push the shutter button.

I doubt if the camera is taking picture on its' own. What do these pictures look like?  Can you play them back?   It sounds more like the camera is in video mode.  Check the video mode switch and reset the camera.

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"Doctor told me to get out and walk, so I bought a Canon."
Occasional Contributor
Posts: 6
Registered: ‎12-29-2019

Re: Rebel SL2 shutter

It is taking a picture of whatever the camera is pointed at as soon as I turn it on. They save to the SD card and I have to keep deleting them as it happens literally every time I turn on my camera
Occasional Contributor
Posts: 6
Registered: ‎12-29-2019

Re: Rebel SL2 shutter

As stated I already reset all my settings and it won't shoot in any mode with the shutter. New update, it's now taking pictures by itself after the screen timeout tells the camera to sleep and is also saving these to the SD card as well
VIP
Posts: 11,433
Registered: ‎08-13-2015

Re: Rebel SL2 shutter

I suggest that you contact Canon Support.  

 

What do the pictures look like that it is taking by itself?  

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"Doctor told me to get out and walk, so I bought a Canon."
Occasional Contributor
Posts: 6
Registered: ‎12-29-2019

Re: Rebel SL2 shutter

It's a regular picture of whatever the camera happened to be pointed at at the time
VIP
Posts: 11,433
Registered: ‎08-13-2015

Re: Rebel SL2 shutter


@Mightyalpaca wrote:
It's a regular picture of whatever the camera happened to be pointed at at the time

Are you certain your camera is not in Movie or Live View mode?  I suggest you contact Canon Support.  Be prepared to answer many of the same questions all over again.

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"Doctor told me to get out and walk, so I bought a Canon."
Honored Contributor
Posts: 7,823
Registered: ‎11-13-2012

Re: Rebel SL2 shutter

Turn the camera off. 

Remove the battery. 

Press the shutter button. 

Replace the battery. 

Turn camera on. 

If problem persists call Canon at 1-800-OK-CANON. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
VIP
Posts: 13,802
Registered: ‎12-07-2012

Re: Rebel SL2 shutter

Might as well just call Canon right now. That ain't gonna help.

EB
EOS 1DX and 1D Mk IV and several lenses!
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