01-16-2019 12:29 PM
If you turned WiFi off in the camera, then I don't know. You either need to try another camera or another computer. USB cables can go bad, so I would try another one.
All my cameras work on all my computers, though I don't use EOS Utility.
01-16-2019 05:57 PM - edited 01-16-2019 06:15 PM
I encountered this same problem the first day I got my T6. The problem was the WiFi - I had to turn it off. It linked right up after I turned the WiFi off.
Not clear from the posts here if you tried this.
01-17-2019 05:18 PM
Hi, Axepilot, I have tried so many things with this problem and I am reasonably sure I have tried what you are suggesting, However: I will check and see if the wi fi is on or off. Thank you for your input.