09-09-2018 09:56 AM
I have a Canon Rebel T5 and a Macbook Pro running on OS X Yosemite Version 10.10.5.
When I connect the camera to the computer, I get an error message: Alert: Cannot be used with this version of the operating system.
I can still import pictures in Photo, but when I try to upload the pictures to a website i use to print them, the folder I created for the pictures is not recognized. Instead, I have to save them to my desktop to upload to the website.
Can you please tell me how to fix this?
09-09-2018 10:31 AM
In image capture what software are you using to start up as the default? I am guessing you have an old version of the Canon EOS utilities selected. Select Photos or iPhoto, whichever you use.
09-09-2018 01:16 PM - edited 09-09-2018 01:17 PM
You are using Apple Photos to downlaod from camera and that works OK? Am i understading that correctly?
What software are you using to try and upload?