No audio on dslr during playbackBut can upload to computer and there is sound

[freduhter]

Hoping for help

dial is all the way up

any advice ? 

[SamanthaW]

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what camera model you have and operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks! 

[freduhter]

Sure

rebel t3i

have taken card out and inserted into another rebel and audio can be heard 

thank you

[Waddizzle]

Do you know how to check, or adjust, the volume during movie playback?  Use the big wheel by the shutter.

Form page 212 of the Instruction Manual.