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New Contributor
Posts: 4
Registered: ‎11-29-2014
Accepted Solution

New camera EO 5 Rebel T5.

Husband brought me new camera Canon EO5 Rebel T5 2 days ago. Every time I take a picture rapid internal flash very bright in eyes of person I am taking the picture of. Rapid flash happens all the time. Cant seems to find how to correct this. Almost ready to take this camera back. Frustrated.  Other camera I have I have never had this problem.  Any HELP

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Honored Contributor
Posts: 6,165
Registered: ‎11-13-2012

Re: New camera EO 5 Rebel T5.

Sounds like you need to turn Red Eye Reduction off.

 

Capture.JPG

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
Esteemed Contributor
Posts: 2,353
Registered: ‎11-14-2012

Re: New camera EO 5 Rebel T5.

I don't have a manual for your camera but it sounds like you have Auto Focus Assist turned on & the camera uses those bursts of the flash to help focus in low light. Check your manual for that & turn it off to verify that's what it is.

"A skill is developed through constant practice with a passion to improve, not bought."
Honored Contributor
Posts: 6,165
Registered: ‎11-13-2012

Re: New camera EO 5 Rebel T5.

Better answer, although I have never had it actuate on my T5i. I had to check and verify that it is Enabled.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
New Contributor
Posts: 4
Registered: ‎11-29-2014

Re: New camera EO 5 Rebel T5.

Red eye reduction is what I checked 1st.  I did disable it and it still continues to happen.

New Contributor
Posts: 4
Registered: ‎11-29-2014

Re: New camera EO 5 Rebel T5.

ok on the camera I do see AF method which I guess is the Auto Focus.  It says FlexiZoneAF when I click it and then it has the choice of Live mode or Quick mode. I tried both and the bursts of the flash still happens.

New Contributor
Posts: 4
Registered: ‎11-29-2014

Re: New camera EO 5 Rebel T5.

[ Edited ]

I just went from the Menu and that didnt work BUT when I changed the AF to MF on the side of the camera.  Yeah!!! it worked.  I'm such a happy camper now. Thanks so much! Woman Very Happy

Honored Contributor
Posts: 6,165
Registered: ‎11-13-2012

Re: New camera EO 5 Rebel T5.

Hi. What you did was switch off auto focusing on the lens; thats why the flashing stopped. The camera will not focus when you press the shutter. You will have to manually focus the lens. However, if it is so dark that the camera needs to flash the focus assist it will probably be too dark for you to focus the lens by looking through the viewfinder.

 

The real solution is that you need to be in a brighter setting.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
Esteemed Contributor
Posts: 2,353
Registered: ‎11-14-2012

Re: New camera EO 5 Rebel T5.

Turning the AF off on the lens pretty much confirms that it is the ASSIST BEAM causing your problem. You will want to reset the lens to AF & find the right menu item to turn off Auto Focus Assist.

"A skill is developed through constant practice with a passion to improve, not bought."
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Posts: 11,941
Registered: ‎12-07-2012

Re: New camera EO 5 Rebel T5.

" Every time I take a picture rapid internal flash very bright in eyes of person I am taking the picture of. ..."

 

The AF Assist flashes are usually not very "bright".  And they are very quick.  They are under powered flashes.  But of course that is in the eyes of the beholder.  Smiley Wink  Just how dark is the room you are shooting in?  Smiley Frustrated

 

The Red Eye reducton flashes are designed to close down a persons eye so it dose show as much redness.  Since I am usually on the side of the camera that doesn't flash, I don't really know if they are different in intensity.

 

The solution is turn both off and try again.  Smiley Happy  Also put the lens back in AF.  That is not the cause.

 

You have a very nice camera and it will take very good photos.

EOS 1DX and 1D Mk IV and several lenses!
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