12-26-2015 08:18 PM
I just got a canon rebel t5 and i was connecting my camera to my mac computer which is the mac os x version 10.6.8 and when i plugged my camera to the USB cord and into the computer its saying it doesnt regonize my camera... Im not sure as to what todo next! so far i love canon but this whole connecting my camera to my computer has been such a hassle!
12-27-2015 09:08 AM - edited 12-27-2015 09:55 AM
Did you install the EOS Utility software that comes with camera? It is also available for download from Canon.
12-27-2015 10:31 AM
Is your OS up to date? I don't mean updating beyond Snow Leopard (but you probably should) but all the OS files that Snow Leopard requires?
Are you using a Canon USB cable?
12-27-2015 11:10 AM - edited 12-27-2015 11:38 AM
I just did a Google search, and it looks like the T5 is not supported by Snow Leopard. T4i is the newest Canon listed.
I think you will get a more definitive response if you email Apple support.