09-10-2015 12:11 PM
My T5i was bought new about a year ago and has been taking great pics and without problems. This week when I tried to download pics it wouldn't connect to iphoto. In fact, it now only will momentarily turn on and then the whole camera turns off and nothing will work on it. ! Any ideas?!?! Please help!
09-10-2015 12:16 PM
Did you charge the battery using the supplied Canon charger? (The camera does not get power from the USB cable -- only the battery.)
If a battery has not be used for a year, it may take several repeated attempts before it will start charging.
09-10-2015 12:34 PM
Yes. I've tried both batteries. It stays on just long enough for me to view the back and see that the battery power is good.
I restarted my Mac and that seemed to be what was needed to allow the computer to read the camera and I was able to download my pics. But the camera itself is still not functioning and the back screen goes black after about 1 second.
09-10-2015 12:42 PM