08-21-2019 09:21 PM
08-22-2019 01:03 AM
Hello,
This may be an internal problem in the camera, but more often it can be the battery that isn't charging properly. If you have a second battery or know of a nearby Canon retailer that has a floor model with the same battery that you can try that would be a good first step. If a new battery works then your old one needs to be replaced, but if it doesn't you would want to have one of the service centers take a look.
08-22-2019 10:20 AM
"... charged fully. Still won’t turn on."
It is possible that the charger is faulty, too.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
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