02-04-2019 01:04 AM
Solved! Go to Solution.
02-04-2019 07:44 AM
I have a Canon Rebel T6 and I have done everything from downloading multiple apps, different mobile devices, and etc. Nothing seems to work, I am having trouble with videos. Everytime I try to download a video onto my phone with the Canon Connect app it just tells me "Movie Format Not Supported" Please I need information ASAP.
Movie files are saved as MOV file types and format. Not sure if you even can transfer movie files wirelessly to a phone.
02-04-2019 09:44 AM
I think video transfer is to an Android phone - uses NFC transfer.
You camera manual should address this.
02-04-2019 11:38 AM
Now, if you want to transfer MOV files to your computer and then convert them to another format for use on your phone (I would suggest MPEG/MPG or MP4 format as being the most compatible with the most android and apple phones) then there are a number of good and even free conversion software out there. I personally use XMedia Recode myself, seems to have the least problems with audio/video sync in my experience.
02-04-2019 02:20 PM
If you just need to make them viewable on your smartphone, it might be worth also converting them to a lower resolution more suitable to the smaller screen size.
You'll end up with considerably smaller files sizes that will upload and download more quickly. You can even compress the files a bit to make them even smaller and on the smaller phone screen you'll likely not even notice any difference in quality. Like Wolfie said, MPEG/MP4 is probably your best choice.