11-24-2013 08:04 PM
11-26-2013 09:07 AM
Hi kgleiss!
Thanks for posting.
Have you updated the Canon software since you upgraded to the new version of the Mac OS? If not, I recommend that you download the updates for EOS Utility and Digital Photo Professional from our website. Please refer to the link below:
At this time, updates to our software have not been specifically released for OS 10.9, but we have found that the versions we have now work quite well in most cases. When you get to the download page, select OS 10.8 as your operating system so the download links will appear.
If this is a time sensitive-matter, additional support options are available at Contact Us.
11-26-2013 12:13 PM
My thanks . . . your suggestion did (finally) work !
12-02-2013 09:05 AM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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