07-07-2018 11:41 AM
07-10-2018 10:20 AM
Hi Ritchiebudd,
Welcome to the Canon Forum!
Based on the troubleshooting you have already performed it sounds like the camera may need service. For additional troubleshooting, as well as service information, I recommend contacting our Technical Support team.
Please CLICK HERE to reach our friendly Technical Support Team by phone or email. They will be able to provide assistance for your camera.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.