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I cannot view any of my photos on my computer.

barbaratrego
Apprentice

Ive had my rebel t5 for just over a month, and I cant view any of my photos on my computer. ive tried reformatting my sd, ive opened a brand new sd, ive used a cable and tried an sd reader. I can see the photos on my camera, but when i try to open them on my computer it says the photos are damaged.

2 REPLIES 2

Waddizzle
Legend
Legend

What type of computer are you trying to use?

Have you installed the Canon EOS Utility software, which is used to download files to a computer, and set the time?

Have you properly formatted the card prior to use?

Does your card meet the card specifications for the camera?

Have you tried a new card?

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"The right mouse button is your friend."

It's possible that the camera has been set to shoot in RAW only, which means you need the proper software to see, & process them into jpg's. That software (Canon's version) is on the disc that came with your camera & it's DPP (Digital Photo Professional). If you're using a PC another program that can open them is the free download of Picasa but it's not a very good program to use for converting them to jpg's even though it can do it.

"A skill is developed through constant practice with a passion to improve, not bought."
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