04-10-2013 08:05 PM
I have not used this camera for more than 2 years. I now have a laptop with windows 7. This computer will not recognize this camera when I plug it in to usb to download pictures. I have tried everything except what is going to work.
04-10-2013 08:46 PM - edited 04-10-2013 08:48 PM
Do you happen to have the original discs? Or, was EOS utility previously installed on that computer? If not, you need to do a bit of shinanigans to get around Canon's protection (which I still don't understand, either you own a Canon, or the software is no use to you). It's not hard, but you have to rewrite a registry file to make the software think it was previously loaded on your computer.
Go here (providing you're in the US) to download EOS utility:
It's an "updater". So again, you need to have had a previous version on your computer or it won't install. Once it installs all you do is plug in your camera and turn it on and a window pops up offering a couple different options like File Transfer or Tethered Shooting.
04-10-2013 09:31 PM
I do have the original disc. I have installed it, uninstalled it, reinstalled, then I tried to install over the last install. Nothing worked.
04-10-2013 09:40 PM
Canon's website says there are no drivers or utilities for this version. My camera (eos digital rebel) I think is one of the first to come out.
04-10-2013 09:44 PM
04-10-2013 09:52 PM
04-10-2013 09:55 PM
Wow, a lot of questions. When I plug the camera in and turn it on, nothing happens. On my old computer it would open automatically. On my shop computer I would go to "my computer" and click on the drive that had the camera plugged in. On this computer, nothing happens.
I have the original software with the camera and have gone into that program and tried to find the camera there, but again nothing.
04-10-2013 10:26 PM - edited 04-10-2013 10:27 PM
If you click on the USB icon (usb plug with a green check next to it) on the task bar can you see the camera? How about in My Computer?
04-10-2013 10:34 PM
That's just it. Any port I use to plug the camera into does not show up on my computer. It is like I am pluging a cord into my compter with nothing attached to the end of it.