08-26-2016 12:27 AM
I have a Rebel T1i with the 18-55 IS lens and have lost the software disc that came with the camera. My old pc died so my husband built me a new computer. I tried to download the software online, but it just keeps sending me in a neverending loop of picking my camera model. I don't see any software options or zip folders. Can somebody please help me?
I tried to load my pics to directly to Adobe, but that isn't working for some reason. I'm in the middle of a project and really need the pics from my camera so any help would be greatly appreciated.
08-26-2016 10:23 AM - edited 08-26-2016 10:24 AM
Are you starting on this page?
You will need to type in your model number, followed by a space, and then select your model number from a list that appears after a second, or so. This should navigate you to the product support page for your camera.
When product support page opens, you should see a number of boxes. The red boxes are the active ones. Selecting a box in the top section will cause the choices to change in the lower section
Select the Software box on the lower row. You may have to reselect the operating system, due to the age of the T1i.
08-26-2016 11:38 AM
Since you don't have the original CD you will have to download the EOS Solution disk image first. Install that and then you can install the updates. The updates won't work if they can't find an original installation.
08-26-2016 04:38 PM - edited 08-26-2016 05:02 PM
OK...I made it to the screen you have pictured and tried to change my listed OS, but it isn't working. I'll try again. Thanks for the direct link which got me out of the never ending loop! I didn't see that screen last night. Bizarre.
08-26-2016 05:07 PM
This is ine of the software products. It's for downloading images. But note that you have to download the EOS Solution disk. See note at bottonyof link you posted b
08-26-2016 05:14 PM