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2z
Occasional Contributor
Posts: 6
Registered: ‎02-12-2019
Accepted Solution

Getting pictures off Rebel T6

My Rebel T6 will not connect to my Lenovo computer so I cannot transfer my photos.  I have the WiFi NFC disabled.

Esteemed Contributor
Posts: 3,228
Registered: ‎02-17-2016

Re: Getting pictures off Rebel T6

Does your computer have a card reader?

 

What version of Windows? You should be able to use the Canon software.

2z
Occasional Contributor
Posts: 6
Registered: ‎02-12-2019

Re: Getting pictures off Rebel T6

Windows 10.  Downloaded the software but no luck as yet.

Respected Contributor
Posts: 1,241
Registered: ‎03-01-2014

Re: Getting pictures off Rebel T6

Are they both on the same 2.4 GHz SSID?

2z
Occasional Contributor
Posts: 6
Registered: ‎02-12-2019

Re: Getting pictures off Rebel T6

OMG.  The what now? That is out of my sphere of knowledge.

Respected Contributor
Posts: 1,241
Registered: ‎03-01-2014

Re: Getting pictures off Rebel T6

[ Edited ]

My mistake, you are trying to connect via a cable yes? And you have the EOS software on the computer?

2z
Occasional Contributor
Posts: 6
Registered: ‎02-12-2019

Re: Getting pictures off Rebel T6

correct

Esteemed Contributor
Posts: 3,228
Registered: ‎02-17-2016

Re: Getting pictures off Rebel T6

Do you have a card reader slot?

2z
Occasional Contributor
Posts: 6
Registered: ‎02-12-2019

Re: Getting pictures off Rebel T6

Yes.  It did not work either.  I am beginning  to think there may be a problem with my computer.  I finally was able to get the pictures loaded using a different USB port and the Lenovo picture manager.

 

Frequent Contributor
Posts: 53
Registered: ‎04-08-2018

Re: Getting pictures off Rebel T6

Lenovo computers do have a rep for having bad connections (USB, VGA, HDMI, ...) on thier laptops and some desktop models too. When I did tech support for PC's i would recommend against Lenovo products to most of my customers. If you really need all the connectors working right and don't mind the expense, find a repair shop that does real repairs rather than replacements and have them check it over fully or buy a new laptop.

 

If either of those are too expensive then just check which ports work and make sure you use those only.

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