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New Contributor
Posts: 2
Registered: ‎11-24-2018

Flash pops up but does not actually fire!

[ Edited ]

Hi everyone, so this problem has been going on for more than a year now. It started happening after my camera experienced some water damage. The camera is able to sense when flash is needed but each time, the flash pops up but the actual light itself does not go off. As I keep the button pressed down it just says "busy". Is this because of the water damage? How can I fix this problem?

 

Thank you!

Respected Contributor
Posts: 1,267
Registered: ‎03-01-2014

Re: Flash pops up but does not actually fire!

Yep looks like the water did it and it is not a coincidence but have you done a full reset to defaults with your fingers crossed?

Respected Contributor
Posts: 1,267
Registered: ‎03-01-2014

Re: Flash pops up but does not actually fire!

What model camera is it? There are a lot of people here smarter than I that might know of some obscure setting that could be causing your problem

New Contributor
Posts: 2
Registered: ‎11-24-2018

Re: Flash pops up but does not actually fire!

Its a Canon EOS Rebel T6i and no I have not done a full reset!

VIP
Posts: 11,096
Registered: ‎12-07-2012

Re: Flash pops up but does not actually fire!

It is possible for the flash tube to burn out.  It has to be replaced by Canon which you should call at 1 (800) 652-2666.

However, they will not be happy when you tell them it got wet.  Cameras and water don't react well together.

EOS 1DX and 1D Mk IV, even less and less other stuff.
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VIP
Posts: 8,038
Registered: ‎08-13-2015

Re: Flash pops up but does not actually fire!


@jannatulahmed wrote:

Its a Canon EOS Rebel T6i and no I have not done a full reset!


You are very fortunate that the water seems to have only damaged the strobe element, or its’ associated charging and control circuits.  The camera can still take pictures, so it is good to go.  The onboard strobe is pretty weak, and not very useful, anyway.  

 

I suggest that you buy an external flash. It would be cheaper than a repair.  Hopefully, the external flash shoe is still functional.  If not, the external flash would still be useful should you decide to buy a new camera body.

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