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Occasional Contributor
Posts: 8
Registered: ‎01-19-2013

Flash is out of control. Too Bright. Washes out all photos.

Bought a refurbed EOS T2i and the flash is too strong and washes out photos.  Can't override.

Any options?  I'm ready to return it.  

Esteemed Contributor
Posts: 2,341
Registered: ‎11-14-2012

Re: Flash is out of control. Too Bright. Washes out all photos.

There are several options but without knowing your specific settings & the environment you're shooting all I can do is tell you what to read up on.

FEC, Flash Exposure Compensation, which allows you to add or subtract from the standard exposure.

ISO, you might be set to an ISO that's too high for the situation.

Flash Sync Speed. You can select speeds other than the good old standard of 1/60 sec. Different bodies have different maximums but most allow settings from 1/30 to 1/200 sec. 

 

Try them individually & check your results, & mix them together for even more variety of results.

 

Also note that IF you've set the camera to Av mode & have set it to the maximum aperture the lens goes to (wide open) try setting it to smaller (higher f number) openings.

"A skill is developed through constant practice with a passion to improve, not bought."
Respected Contributor
Posts: 1,861
Registered: ‎12-02-2012

Re: Flash is out of control. Too Bright. Washes out all photos.

Are you talking about the built-in flash, or a speedlite flash?

 

Does it do this in "green Square" Program mode, or only in something like Manual or TV or AV?

 

Does it shoot OK without the flash?

Scott

Canon 5d mk 4, Canon 6D, EF 70-200mm L f/2.8 IS mk2; EF 16-35 f/2.8 L mk. III; Sigma 35mm f/1.4 "Art" EF 100mm f/2.8L Macro; EF 85mm f/1.8; EF 1.4x extender mk. 3; EF 24-105 f/4 L; EF-S 17-55mm f/2.8 IS; 3x Phottix Mitros+ speedlites

Why do so many people say "FER-tographer"? Do they take "fertographs"?
Occasional Contributor
Posts: 8
Registered: ‎01-19-2013

Re: Flash is out of control. Too Bright. Washes out all photos.

[ Edited ]

Green/full auto is always washes out the shot,  with pop-up flash.   No flash is OK.

This occurs in any other photo mode as well.

 

  I use a 28-135mm lens (3.5-5.6 IS).

 

In Green/Full Auto Mode ISO is set to Auto.

 

 

Respected Contributor
Posts: 1,861
Registered: ‎12-02-2012

Re: Flash is out of control. Too Bright. Washes out all photos.

I am not sure what you meant in this last posting. 

 

Can you check to see what ISO setting you have on?  If it were on something crazy-high, that could be the problem.

 

Are you sure you don't have flash exposure compensation dialed up to +3 or something?

 

Have you tried going into the menu and wiping out all user settings and returning to default?  Sometimes you have set something weird by accident and the only way to undo it is to return everything to default.

Scott

Canon 5d mk 4, Canon 6D, EF 70-200mm L f/2.8 IS mk2; EF 16-35 f/2.8 L mk. III; Sigma 35mm f/1.4 "Art" EF 100mm f/2.8L Macro; EF 85mm f/1.8; EF 1.4x extender mk. 3; EF 24-105 f/4 L; EF-S 17-55mm f/2.8 IS; 3x Phottix Mitros+ speedlites

Why do so many people say "FER-tographer"? Do they take "fertographs"?
Esteemed Contributor
Posts: 2,341
Registered: ‎11-14-2012

Re: Flash is out of control. Too Bright. Washes out all photos.

I think that he/she's saying that they worked several hours to earn the money to buy it but only the minimum of time needed to learn how to use it in the auto mode. Unfortunately buying an expensive camera isn't the path to great photos UNLESS you learn how to use it to it's maximum potential. One very important part of that requires reading & UNDERSTANDING the manual. If you don't understand something DON'T pretend you do or dismiss it as unimportant & ASK ABOUT IT. None of us were born knowing it all, and with camera technology changing so fast it's not easy just staying up to date in our minds. I've already pointed out several variables that can be adjusted & they NEED to be learned well enough to become an instantanous reaction to a bad photo.

"A skill is developed through constant practice with a passion to improve, not bought."
Occasional Contributor
Posts: 8
Registered: ‎01-19-2013

Re: Flash is out of control. Too Bright. Washes out all photos.

I appreciate your direction to various considerations.  I was unable to find the adjustments by fiddling with the menu controls on the camera.  No question that manual study will be required to implement your suggestions. 

 

I'm not sure who you are directing the 'read the manual' comments.   It is true that this is my first time using a Canon user forum.  Did I offend you by missing some 'courtesy response' that I am unaware?  If so, I apologize for not knowing the protocols at this site.   Not sure what occurred that caused you to feel the need to 'school me'.  

 

FYI:  I've been with Canon for 25 years and prior to that 10 years of SLR manual film processing and darkroom work.  I took photography courses in college.  Not unaware of the nuances of manual settings.  Exposure, composition and manipulating the film plane are familiar.   I don't consider myself a 'lazy beginner'.  I've had 5 Canon EOS digital SLR's and 3 film based ones over that time.   I switched to Canon from Olympus and Nikon because I liked what the technology offered.

 

I've never been stumped like this before and never not had a camera work out of the box.  My attempt in reaching out is to try and ascertain whether I have a repair/return issue or if there is something I'm missing.  

 

You have pointed out several things for me to look at.  I appreciate your efforts to steer me in the proper direction.  I'm committed to figuring it out.   Perhaps you've labeled me an arrogant beginner.   I guess regarding troubleshooting at this level, I may be.   Back to the manual cicopro.

Esteemed Contributor
Posts: 2,341
Registered: ‎11-14-2012

Re: Flash is out of control. Too Bright. Washes out all photos.

I'm sorry about that but your original message & your first response made me feel you didn't think the manual was worth reading. I've progressed through several of the same steps you have including several years of darkroom time in my home. I moved from a pair of A 1's to the 20D as soon as it was available & have been through several more Canon DSLR's along the way. I always download the manuals & study up on all the features & controls before buying & I continue reading the manuals well after thinking I know what every control or personal function does, & I'm still learning. Today's cameraas, even the P & S ones are very complex until you get a handle on the important settings. Having the ability to see the shot just after taking it is just so helpful compared to film that it needs to become second nature as to how to make any exposure corrections quickly to get a better shot. How to change  EC, FEC & ISO quickly is at the top of my list  of things to learn on any new body I  buy & they are what I try to teach others to learn as first steps in the move to digital.

"A skill is developed through constant practice with a passion to improve, not bought."
Respected Contributor
Posts: 1,861
Registered: ‎12-02-2012

Re: Flash is out of control. Too Bright. Washes out all photos.

HI,

 

Page 88 or your manual has Flash Exposure Compensation.

 

Page 144 of your manual has "Clear Settings".

 

I would try "Clear Settings" first. 

Hit the "Menu" button. 

Tab across to the 2nd to the last menu screen.  (The wrench next to the star). 

Tab down to "Clear Settings" and hit the "set" button. 

Hit "set" again with the "clear all camera settings" line selected. 

Then hit "OK" when it asks  you to confirm that is what you want to do. 

 

That should reset any weird setting you might have accidentally activated.  See if that helps.

Scott

Canon 5d mk 4, Canon 6D, EF 70-200mm L f/2.8 IS mk2; EF 16-35 f/2.8 L mk. III; Sigma 35mm f/1.4 "Art" EF 100mm f/2.8L Macro; EF 85mm f/1.8; EF 1.4x extender mk. 3; EF 24-105 f/4 L; EF-S 17-55mm f/2.8 IS; 3x Phottix Mitros+ speedlites

Why do so many people say "FER-tographer"? Do they take "fertographs"?
Occasional Contributor
Posts: 8
Registered: ‎01-19-2013

Re: Flash is out of control. Too Bright. Washes out all photos.

Much Thanks.  You are correct in I have more study to do.  AND I appreciate the coaching.  This hasn't behaved like I have seen before.  I want to gather all my resources so I play with it on the transcontinental flight.  Five hours of semi-uninterupted study.  Thanks Teacher!!!

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