11-04-2018 09:01 PM
11-05-2018 07:29 PM
Just to add more same auto focus issue with other lens also (looks like the lens trying to focus something and not able to take picture and says busy)
Usually when the camera flashes “busy”, it may flash a viewfinder icon, which hints at what the problem or delay could be.
Are you indoors in a dark room? When the camera tries to focus, does it flash the strobe as an AF Assist beam? If the camera flashes busy when you try to take a picture, it is most likely because the flash needs to recharge itself back to full power. Heavy use of AF Assist beam can cause theft to happen.
It can also flash “busy” for a few other reasons. Look for flashing icons when it flashes busy at you.
11-06-2018 10:18 AM
I tried to pictures indoor and also outside (sunny day). it flashes tries to adjust the lens (automatically making whirrr sounds going back and forth) but in the end says busy and dont take pictures.
in Manual Mode it takes picture.
in AutoFocus Mode (live view) it takes a little bit time to focus and the square box turns green and clicks the picture. if i remove the live view mode it just makes sounds and dont take pictures.
11-06-2018 10:33 AM
I did clear all settings (just in case to be sure i dont have any custom settings ) before trying out all different scenarios,
i tried one-shot ,AI Servo or AI Focus but none worked. i tried to cleans the lens on camera body before the issue , does it impact anything related to A/F mode ?
11-06-2018 10:45 AM
11-06-2018 10:57 AM
If all your lenses act this way and you tried what John Hoffman suggested, the camera is faulty. I would make sure you really, really did set it back to factory defaults first. The fact the camera works in manual mode could mean something or maybe not. Mostly that means the lens is at fault but you said neither lens will work.
Green square, ISO 100, lens on AF, bright sunny day and try (after reset). If it works, it works and you set something wrong.
If it doesn't call Canon 1 (800) 652-2666. You did buy it from Canon USA dealer?
11-06-2018 11:13 AM
I will try the below and let you know
Green square, ISO 100, lens on AF, bright sunny day and try (after reset)
. Yes, i bought it from USA Kohl's Store. probably if it doesnt work am gonna send it to Canon New Jersey Factory service Center.