04-01-2019 10:52 AM
You need to call or email Microsoft. I doubt this is a Canon issue. It works as I do it every day.
04-01-2019 11:59 AM
I found the solution (You might think I am dumb after this lol)
So, I was convicted that the USB cable I was using was the original. I was wrong. The original was in another case, I was using an old cable from an old camera that I have here. So yeah, changing the cable worked.
I'll tag the cable to make sure this annoying problem doesn't happen anymore.
Thanks you all for the help! You can close the topic.
04-01-2019 12:15 PM
Glad you found the solution. I was pretty convinced it was not a Canon issue.
04-11-2019 11:12 AM
I used to think that a USB cable was a USB cable was a USB cable. But some members here and on other sites have pretty much convinced me that some are designed primarily as USB charging cables, some work better as data transfer cables and others may be suitable to do both jobs. I guess this explains why two similar looking cables can vary wildly in pricing and performance.