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New Contributor
Posts: 2
Registered: ‎04-25-2017
Accepted Solution

Eos Rebel T6 won't connect to my computer

Hi! So I recently got my EOS Rebel T6 and it came with a usb cord and all that, but it won't connect to my computer, and my computer doesn't detect a device when I plug the cords in. I have a decently old MacBook but the operating system is a macOS Sierra 10.12.4. I'm trying just to transfer the pictures from my camera onto my laptop, and I've also downloaded the EOS Utility along with the Utility 2 and Utility 3. I don't understand what went wrong, help would be greatly appreciated! Smiley Happy

 

Thank you!!

Super Contributor
Posts: 145
Registered: ‎12-03-2016

Re: Eos Rebel T6 won't connect to my computer

Make sure wifi is disabled on your camera when you use a wired connection.

New Contributor
Posts: 2
Registered: ‎04-25-2017

Re: Eos Rebel T6 won't connect to my computer

Ah I see, thank you! All the websites I went to told me to make sure it was on, but thank you so much! It's working haha Smiley Happy

Super Contributor
Posts: 145
Registered: ‎12-03-2016

Re: Eos Rebel T6 won't connect to my computer

It's a very common problem and the literature doesn't really help much.  Glad it turned out to be a simple fix.

Honored Contributor
Posts: 5,984
Registered: ‎11-13-2012

Re: Eos Rebel T6 won't connect to my computer

Page 317 of the manual that comes with your camera:

 

Capture.JPG

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
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Super Contributor
Posts: 145
Registered: ‎12-03-2016

Re: Eos Rebel T6 won't connect to my computer

It is in the manual, yet many users manage to miss it.  Rather than a footnote at the bottom of the page, it probably should be part of the step by step instructions. ... likely the first step.

New Contributor
Posts: 4
Registered: ‎09-30-2018

Re: Eos Rebel T6 won't connect to my computer

THis feature was working now I cannot get it to work with my laptop. My camera is connected, wifi is disabled. The EOS utility is set to start when camera is connected. Like I said it used to do this but now it doesn't. I've tried reloading the software from the Canon site to no avail. I've tried different usb ports on my laptop and different cables. Help!
New Contributor
Posts: 1
Registered: ‎08-23-2019

Re: Eos Rebel T6 won't connect to my computer

Hi

I was using the rebel t6 but it was not in consumption for 4-5 months later then when I tried to use it whenever I goto video recording mode it's screen or entire cam always got hang and I must have to remove the battery  to restrart it, then I decided to update it's firmware after searching it's fix on internet nut during firmware writing operation it got hanged again and when I remove the battery it won't turn on.

 

Kindly help me out and I provide me the solution. 

THANK YOU

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