Canon Community Canon Community
 


Reply
Highlighted
Occasional Contributor
Posts: 10
Registered: ‎05-16-2020
Accepted Solution

EOS1000D / Rebel RAW problem

[ Edited ]

My daughter has resurrected an old EOS1000D camera and taken images in raw. She has transferred them to her (up to date) Mac but the cr2 files are not recognised by LR, PS or even DNG converter. I shoot in RAW with my EOS800D no problem, she sent me the images and I cannot read them on my Windows 10 desktop either. The DNG convertor actually says "the file appears to be an unsupported format". 

 

We have both installed DPP and the canon camera raw plugin on our systems. And updated the Adobe apps. She bought a new SD 32G card a few days ago and there is still a problem. Her camera settings are creating both RAW & jpg, we can see the jpg images. 

 

If I look at the RAW images through Bridge or DPP, I can see the exif information, but I cannot open or save the images. The exif info shows that the firmware is 1.0.7, I looked that up it appears to be the latest version. 

 

We live in diff cities so have been using teamviewer to check her setups and updates on her system. 

 

Would appreciate any help how to solve this!

 

Highlighted
Reputable Contributor
Posts: 982
Registered: ‎11-14-2012

Re: EOS1000D / Rebel RAW problem

[ Edited ]

Do you have a raw sample to upload? Use a file host like Google Drive or Dropbox.

 

Are you able to open this raw file from a 1000D?

DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 85/1.8, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
Highlighted
Esteemed Contributor
Posts: 4,236
Registered: ‎02-17-2016

Re: EOS1000D / Rebel RAW problem

Is she shooting RAW+JPEG? I found that with that camera the RAWS in RAW+JPEG are not readable by anything, but if you save straight RAW, it was fine.

Highlighted
Occasional Contributor
Posts: 10
Registered: ‎05-16-2020

Re: EOS1000D / Rebel RAW problem

https://drive.google.com/open?id=11bdNho3YD2VN5XHLsAwfsP8c274jhSau 

 

there are 2 crs file in the above link, thank you. She cannot open the raw file via pc or mac laptop, she says she can see the image on her camera screen but I'm not sure if she isnt looking at the jpg. As suggested I'll get her to set it to just raw, which will ensure also that she is just looking at her raw images

Highlighted
Reputable Contributor
Posts: 982
Registered: ‎11-14-2012

Re: EOS1000D / Rebel RAW problem

[ Edited ]

3 MB. The file size should be 9-15 MB. How does she transfer the files from card to computer?

As you can see, 75% of the raw file is missing. The embedded jpeg at full size is still there.

 

IMG_4808_0.jpg

DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 85/1.8, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
Highlighted
Occasional Contributor
Posts: 10
Registered: ‎05-16-2020

Re: EOS1000D / Rebel RAW problem

she's using the camera cable ... which is pretty old. Because she couldnt import using LR she copied and pasted. She's ordered a card reader which hopefully will arrive in the next couple of days?

Highlighted
Reputable Contributor
Posts: 982
Registered: ‎11-14-2012

Re: EOS1000D / Rebel RAW problem

[ Edited ]

Corrupt raw file + full size 1936x1288px embedded jpeg. Too bad there is no full size embedded jpeg from 1000D like the one in the newer camera models from Canon. Tell me if you want me to remove the picture.

A card reader seems to be a good idea.

 

embeddedjpeg.jpg

 

IMG_4809_0.jpg

IMG_4809.thumb.jpg

DCS 3c, DCS 520, D30, D60, 1Ds, 300D, 30D, 1000D IR, 7D, 6D, 6D, M5
15-45/3.5-6.3 IS, 16-35/4 IS, 22/2, 24/1.4 II, 24-105/4 IS, 50/1.4, 85/1.8, 100/2.8, 70-200/2.8 IS II, 300/2.8 IS
Highlighted
VIP
Posts: 10,557
Registered: ‎08-13-2015

Re: EOS1000D / Rebel RAW problem


@Peter wrote:

3 MB. The file size should be 9-15 MB. How does she transfer the files from card to computer?

As you can see, 75% of the raw file is missing. The embedded jpeg at full size is still there.

 


Why would only the RAW files become corrupted, while the JPEG files seem to transfer without any issues?

----------------------------------------------------------------------------------------------------------------------------------------------------------

"Doctor told me to get out and walk, so I bought a Canon."
Highlighted
Occasional Contributor
Posts: 10
Registered: ‎05-16-2020

Re: EOS1000D / Rebel RAW problem

I will update as soon as she has got the card reader and tries that, thank you

Highlighted
Occasional Contributor
Posts: 10
Registered: ‎05-16-2020

Re: EOS1000D / Rebel RAW problem

[ Edited ]

no need to remove the pic thanks Smiley Happy

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement