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New Contributor
Posts: 4
Registered: ‎06-27-2020

Deleting photos transferred from CameraConnect to iPhone

Hello! I used the wifi transfer feature to send photos directly from my EOS Rebel SL2  to my iPhone via the Canon CameraConnect App.

 

Now I have hundreds of photos on my iPhone that I want to delete but it does not give me the option to.

 

 I included two screenshots to show how the trash can icon and delete buttons do not appear.

 

How can I delete these photos? They are taking up so much space on my phone!

 

IMG_3272.PNGIMG_3271.PNG

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Honored Contributor
Posts: 6,832
Registered: ‎11-13-2012

Re: Deleting photos transferred from CameraConnect to iPhone

did you tap on the "Do you want..." button?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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New Contributor
Posts: 4
Registered: ‎06-27-2020

Re: Deleting photos transferred from CameraConnect to iPhone

no! where would i find that?
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New Contributor
Posts: 4
Registered: ‎06-27-2020

Re: Deleting photos transferred from CameraConnect to iPhone

oh i see, yes I’ve tried clicking on it but it does nothing. @jrhoffman75
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Honored Contributor
Posts: 6,832
Registered: ‎11-13-2012

Re: Deleting photos transferred from CameraConnect to iPhone

Give Canon a call at 1-800-OK-CANON

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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Super Contributor
Posts: 183
Registered: ‎02-23-2020

Re: Deleting photos transferred from CameraConnect to iPhone

[ Edited ]

The "Do you want to delete..." isn't a button.  It's the title of the action sheet.  Unfortunately, the developer of the software only allows for a single option of "Cancel".   Based on the verbiage, sounds like there needs to be two other options.  One to "delete the images" and one to just "remove the images from the album".

 

Example action sheet with only a Cancel button:

 

Screen Shot 2020-06-27 at 2.32.24 PM.png

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Ricky

EOS 5D IV, 50mm f/1.2L, 135mm f/2 L, 600EX-RT (x6), ST-E3-RT, Vixia HF G50
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New Contributor
Posts: 4
Registered: ‎06-27-2020

Re: Deleting photos transferred from CameraConnect to iPhone

Thanks for the info. I called Canon Support and they said to call Apple support. Apple support had me update my phone but nothing changed. Now they are saying to delete the photos on the camera then try re-syncing to my iPhone. I will update after I try that!

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