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Occasional Contributor
Posts: 9
Registered: ‎09-20-2017

Cr2 file from rebel sl2 won't open in lightroom or photoshop.

Canon rebel sl2
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Esteemed Contributor
Posts: 3,346
Registered: ‎02-17-2016

Re: Cr2 file from rebel sl2 won't open in lightroom or photoshop.

You need these versions of  Camera Raw and Lightroom:

EOS 200D
(EOS Kiss X9, EOS Rebel SL2)
CR29.126.12

 

Are you shooting straight RAW? Not mraw or anything like that?

 

I had a wierd problem with an XSi, that .cr2's shot in RAW+JPEG would not open in *anything*, not even DPP. RAWS shot RAW only were fine.

Occasional Contributor
Posts: 9
Registered: ‎09-20-2017

Re: Cr2 file from rebel sl2 won't open in lightroom or photoshop.

Thanks for answering. Yes I shoot just raw. Still won't open.
Occasional Contributor
Posts: 9
Registered: ‎09-20-2017

Re: Cr2 file from rebel sl2 won't open in lightroom or photoshop.

I downloaded the 9.12. What's the 6.12?
Occasional Contributor
Posts: 9
Registered: ‎09-20-2017

Re: Cr2 file from rebel sl2 won't open in lightroom or photoshop.

Oh. Thank you! I'll give it a try 😀
Esteemed Contributor
Posts: 3,809
Registered: ‎06-11-2013

Re: Cr2 file from rebel sl2 won't open in lightroom or photoshop.

You would need to be on latest versions of Adobe’s software (Adobe Creative Cloud, aka “CC”) and make sure you’ve applied all updates.   

 

The camera RAW support are provided as updates to the Creative Cloud subscription.  If you have older versions of Photoshop or Lightroom it’s possible they no longer offer the updates necessary.

 

This happens whenever new cameras are released... there’s a delay while we wait for the update that supports that new camera’s RAW format and typically the vendor only provides it for the most recent software version.

 

 

Tim Campbell
5D III, 5D IV, 60Da
Occasional Contributor
Posts: 9
Registered: ‎09-20-2017

Re: Cr2 file from rebel sl2 won't open in lightroom or photoshop.

Thank you very much.
VIP
Posts: 11,223
Registered: ‎12-07-2012

Re: Cr2 file from rebel sl2 won't open in lightroom or photoshop.

Either version, perpetual licence or CC, of LR is updated.  CS6 the last perpetual version of PS is not and won't be.  However, you can open files in LR and transfer them to CS6 (PS).

 

Another option is Adobe's DNG software.

EOS 1DX and 1D Mk IV, even less and less other stuff.
Occasional Contributor
Posts: 9
Registered: ‎09-20-2017

Re: Cr2 file from rebel sl2 won't open in lightroom or photoshop.

Thank you!
VIP
Posts: 8,195
Registered: ‎08-13-2015

Re: Cr2 file from rebel sl2 won't open in lightroom or photoshop.


@Enigmangel wrote:
Thank you!

Install the Canon software, including the latest DPP.

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