05-11-2019 12:45 PM
Hey, I successfully connect my canon to my iPad but when I select the camera from my iPad it says. Unable to connect as the camera isn't aupported. What does this mean and can anyone help here. Just want to transfer images.
Thanks
Fred
05-11-2019 12:53 PM
Hi, Fred!
So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
05-11-2019 01:04 PM
05-12-2019 09:07 AM
How are you connecting it, USB or wifi? If USB, turn wifi off on the camera.
05-12-2019 08:35 AM
What version of iOS is installed on your iPad?
05-13-2019 04:42 AM
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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