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Occasional Contributor
Posts: 11
Registered: ‎05-24-2017
Accepted Solution

Canon t6: Third Party Source Battery Will Not Charge

[ Edited ]

This is a "heads up":  For those who are not already familiar with this probelm, some 3rd party source LP-E17 batteries will not charge on the OEM battery charger (model LC-E17).  When charging is attempted, the charging LED indicator on the LC-E17 charger wil blink YELLOW at a 1 seccond rate (typ). The blink rate will not speed up and turn orange after 1 hour of (attempted) charging, as it should.  Also, the Basic Instruction Manual does not mention anything about getting a "yellow" charging indication on the LC-E17 - blinking or otherwise.  Some narrative regarding the yellow LED indication, should probably be added to the "Getting Started - Charging The Battery" portion of the manual.

Special thanks to Canon Customer Support (800 number) for their help on this matter.

-Tom B.

Honored Contributor
Posts: 5,040
Registered: ‎06-25-2014

Re: Canon t6: Third Party Source Battery Will Not Charge

[ Edited ]

@tebrashear wrote:

This is a "heads up":  For those who are not already familiar with this probelm, some 3rd party source LP-E17 batteries will not charge on the OEM battery charger (model LC-E17).  When charging is attempted, the charging LED indicator on the LC-E17 charger wil blink YELLOW at a 1 seccond rate (typ). The blink rate will not speed up and turn orange after 1 hour of (attempted) charging, as it should.  Also, the Basic Instruction Manual does not mention anything about getting a "yellow" charging indication on the LC-E17 - blinking or otherwise.  Some narrative regarding the yellow LED indication, should probably be added to the "Getting Started - Charging The Battery" portion of the manual.

Special thanks to Canon Customer Support (800 number) for their help on this matter.

-Tom B.


Third-party batteries failing to charge on a Canon charger should not necessarily be a surprise. Nor is there any reason to assign Canon the responsibility for warning the user community that it might happen. As far as I'm aware, Canon doesn't represent that their chargers will work on any batteries other than their own.

 

Let's face it: Canon batteries tend to be expensive - maybe more expensive than they should be. But they almost always work. I've been using Canon gear for 14 years, and I can't remember ever having to throw a Canon battery away or having one fail during a shoot. Since nothing other than the camera and the lens is more mission-critical than the battery, there's a lot to be said for just avoiding the problem by using Canon batteries.

Bob
Philadelphia, Pennsylvania USA
Esteemed Contributor
Posts: 3,467
Registered: ‎02-17-2016

Re: Canon t6: Third Party Source Battery Will Not Charge

Canon Batteries are "chipped" much like ink cartridges.

Esteemed Contributor
Posts: 3,816
Registered: ‎06-11-2013

Re: Canon t6: Third Party Source Battery Will Not Charge


@kvbarkley wrote:

Canon Batteries are "chipped" much like ink cartridges.


Not quite like ink cartridges.  The chips in ink cartridges are sometimes designed specifically to prevent the consumer from using 3rd party ink.  Canon's batteries are chipped to track things like charge cycles and battery health.  

 

All of my Canon battery chargers were happy to charge 3rd party batteries... but I found that over the years the third party batteriers -- though much cheaper -- also always seem to have shorter battery life and I had to replace them a lot sooner.  I found I wasn't really saving any money by buying 3rd party batteries, Canon's were much battery at things like low-self-discharge and the number of charge cycles they could handle.  

Tim Campbell
5D III, 5D IV, 60Da
Occasional Contributor
Posts: 11
Registered: ‎05-24-2017

Re: Canon t6: Third Party Source Battery Will Not Charge


@kvbarkley wrote:

Canon Batteries are "chipped" much like ink cartridges.


I gathered as much. And I didn't mean to imply that Canon should be blamed for the failure of 3rd party products.

My last EOS was a Rebel XT (I am showing my age here) and only just now have I upgaded.  I purchased a basic t6s bundle off of ebay, and then started filling out my camera kit with essentials - spare batteries, lens cleaning kit, etc. I figured 3rd party batteries would suffice... ...Boy was I wong!  When I tried to charge one of the spare batteries I got the blinking yellow LED indication, but when I went back the Basic Instructions I found absolutely nothing that describes what a yellow LED indication signifies - neither in the instructions NOR on the internet.  So, naturally, I called the 800 help desk whose rep promptly straigntened me out on the matter.

The point I was making was that there is no narrative anywhere describing what a yellow LED charger indication means. Google it and see if you can find anything on this topic - I couldn't. 

I suspect that there are a lot of new customers going through exacly the same experience right now. 

-Tom B.

Honored Contributor
Posts: 5,040
Registered: ‎06-25-2014

Re: Canon t6: Third Party Source Battery Will Not Charge


@tebrashear wrote:

@kvbarkley wrote:

Canon Batteries are "chipped" much like ink cartridges.


I gathered as much. And I didn't mean to imply that Canon should be blamed for the failure of 3rd party products.

My last EOS was a Rebel XT (I am showing my age here) and only just now have I upgaded.  I purchased a basic t6s bundle off of ebay, and then started filling out my camera kit with essentials - spare batteries, lens cleaning kit, etc. I figured 3rd party batteries would suffice... ...Boy was I wong!  When I tried to charge one of the spare batteries I got the blinking yellow LED indication, but when I went back the Basic Instructions I found absolutely nothing that describes what a yellow LED indication signifies - neither in the instructions NOR on the internet.  So, naturally, I called the 800 help desk whose rep promptly straigntened me out on the matter.

The point I was making was that there is no narrative anywhere describing what a yellow LED charger indication means. Google it and see if you can find anything on this topic - I couldn't. 

I suspect that there are a lot of new customers going through exacly the same experience right now. 

-Tom B.


On most Canon chargers a blinking yellow LED just means that it's charging. The number of times that it blinks in a sequence tells you how close the battery is to being charged. When charging is complete, the LED glows solid green. Is it possible that that was what you were seeing?

Bob
Philadelphia, Pennsylvania USA
Occasional Contributor
Posts: 11
Registered: ‎05-24-2017

Re: Canon t6: Third Party Source Battery Will Not Charge

[ Edited ]

Yes. That is exactly what the help desk told me. But the basic Instruction Manual and website articles refer only to orange and green LED indications for the LC-E17 charger, and make no mention of a yellow LED indication - blinking or otherwise. You have to get that information from the 800 help desk - what help desks are for, I suppose.

 

The 3rd party battery that I purchased was blinking yellow at roughly a 1 second rate, but the rate never changed. It just kept right on blinking every second because it was not taking on a charge, even though the charger indicated that it was charging.

 

You can waste a lot of time waiting to charge a battery that won't charge.

 

-Tom B.

Honored Contributor
Posts: 5,040
Registered: ‎06-25-2014

Re: Canon t6: Third Party Source Battery Will Not Charge


@tebrashear wrote:

Yes. That is exactly what the help desk told me. But the basic Instruction Manual and website articles refer only to orange and green LED indications for the LC-E17 charger, and make no mention of a yellow LED indication - blinking or otherwise. You have to get that information from the 800 help desk - what help desks are for, I suppose.

 

The 3rd party battery that I purchased was blinking yellow at roughly a 1 second rate, but the rate never changed. It just kept right on blinking every second because it was not taking on a charge, even though the charger indicated that it was charging.

 

You can waste a lot of time waiting to charge a battery that won't charge.

 

-Tom B.


OK, that's news to me too; I didn't realize there's a third color. I guess I've never encountered a 3rd-party battery that wouldn't charge. The extra 3rd-party batteries that B&H includes in their bundles have always charged up for me without incident.

Bob
Philadelphia, Pennsylvania USA
Occasional Contributor
Posts: 11
Registered: ‎05-24-2017

Re: Canon t6: Third Party Source Battery Will Not Charge

[ Edited ]

 


@RobertTheFat wrote:

 


OK, that's news to me too; I didn't realize there's a third color. I guess I've never encountered a 3rd-party battery that wouldn't charge. The extra 3rd-party batteries that B&H includes in their bundles have always charged up for me without incident.



This all started yesterday, so I'm still researching it. I gathered from the other comments, including yours, that most 3rd party batteries DO actually work, even when they are "chipless", but the one I pruchased for my camera kit didn't work at all. As far as I can tell it could be an empty square piece of black plastic containing no dielectric, with labeling and gold plated electrical contacts glued on.  Then again, the battery might be perfectly legit, but requires a 3rd party charger.  I will update this thread when I find out.

-Tom B

New Contributor
Posts: 2
Registered: ‎02-03-2017

Re: Canon t6: Third Party Source Battery Will Not Charge

Maybe there is a typo somewhere here, but the T6 uses the LC-E10 charger and LP-E10 battery.  If you're trying to use a different battery/charger combo, it's probably not going to work right. 

 

Did you mean the T6i/s, which does use the E17 battery/charger series?

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