06-28-2020 07:07 PM
06-28-2020 07:36 PM
Did you take the camera from a cold airconditioned area outside to a hot humid environment?
Maybe condensation in the lens?
06-28-2020 11:00 PM
06-28-2020 11:07 PM
06-28-2020 11:08 PM
06-29-2020 08:25 AM
With a lens attached, do you see anything in Live View mode?
Have you looked inside of the image sensor box to see if anything is dislodged? The mirror should be shiny clean, so do not touch it. Look up toward the viewfinder to see if anything looks crooked or odd.
06-29-2020 08:36 AM
I was unclear. I meant look through the lens by holding up to light. Not seeing anything through the viewfinder with lens off is normal.
Recommendation to try LiveView is good.
06-29-2020 08:53 AM
06-29-2020 09:14 AM
You need to find a real camera shop if you can and have them look at it.
The light path in LiveView and the optical view finder are entirely different.
If you remove the lens and look into the camera and switch to LiveView is the mirror popping up fully?
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.