02-03-2014 05:56 PM
I was taking pictures this morning then all of a sudden my camera (Canon Rebel XSi digital) just stopped working, I would push the button down to take pictures and the button would push all the way down, but nothing would happen. I've had this happen in the past and all i had to do was clean the camera and it would work fine.
This time I cannot get my camera to work at all. It will not take pictures with the small 18-55 mm lens and will not take pictures with the 75-300 lens. I've tried taking the battery out and putting back in, cleaning the camera, tried taking pictures in manual focus, charging the battery even though it was full, tried resetting the features on the camera and nothing will work. I cleaned it a second time, and still nothing. I did notice that when I was looking through BOTH camera lenses, I could see little black fibers on the screen, so I'm assuming the camera is dirty and it is not the lenses? I'm not sure though. I don't know if these are scratches or fibers somewhere inside the camera.
Please help, I use my camera almost daily and need it for my students.
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02-04-2014 01:24 PM
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02-04-2014 05:28 PM
08-17-2015 10:33 PM - edited 08-17-2015 10:34 PM
Mine just started doing this as well.....any help would be appreciated! Please please
I took battery out and did the one-shot suggestion, to no avail
08-19-2015 09:49 AM - last edited on 08-19-2015 09:54 AM by Danny
Thanks for adding to the thread.
If the camera is unable to achieve a focus lock for some reason, it may not let the shutter release to take a picture. It prioritized obtaining a focus lock over releasing the shutter. Switch the lens to MF (Manual Focus), then try to take a picture.
05-08-2018 04:26 AM
This worked for me. Thanks!
If that worked, then your problem could be not enough light, or you could be too close to the subject.
05-08-2018 02:40 AM
Apparently some of us need to read more closely.
"An easy way to test for this is to switch the lens to manual focus mode and see if it will take an exposure, ..."
"...tried taking pictures in manual focus,..."
The real test is to the reset the camera, even though you may have done it before, do it again. Charge the battery. New, good quality SD card. Set the Rebel to P mode, ISO 100. Set the lens to AF. Now on a nice sunny day go outside and try a few shots. If it works there isn't anything wrong with the camera. If it still doesn't, it needs service or repair.
"I cleaned it a second time, and still nothing."
You might want to stop doing that. Depending on how vigorous you 'clean' can cause damage to the contacts.
If my little test doesn't prove successful call 1 (800) 652-2666